FAQ
Dropz & Bottles
How much water should be used for a drop?
How much water should be used for a drop?
If you are drinking a variety for the first time, we recommend starting with one drop and approx. 0.5 l of water.
The more water you use, the lighter the taste.
Serving suggestion: Enjoy cold, with or without sparkling water.
What is the shelf life of dropz in unopened packaging?
What is the shelf life of dropz in unopened packaging?
The best-before date can be found on the back of the dropz bag.
What is the shelf life of dropz in opened packaging?
What is the shelf life of dropz in opened packaging?
Once the pack is opened, the dropz should be consumed within 30 days. It is important that the bag is always closed well after opening.
Dropz are sugar-free, how do you sweeten them?
Dropz are sugar-free, how do you sweeten them?
All varieties are completely sugar-free and calorie-free.
The sweetness of the dropz comes from the various natural fruit flavors/extracts.
The Fruity Burst line is also lightly sweetened with steviol glycosides for an extra fruity kick.
Are dropz also suitable for diabetics?
Are dropz also suitable for diabetics?
Our dropz are all sugar-free.
Only the "Vitamins line" is lightly sweetened with the sweetener sucralose.
Are dropz also suitable for children?
Are dropz also suitable for children?
For children, we generally recommend our "Pure" product line, as it contains no added sweeteners. However, if a sweet variant is desired, we follow the recommendation of the European Food Safety Authority (EFSA). This sets an acceptable daily intake (ADI) of 4 mg steviol glycosides per kilogram of body weight.
Our "Fruity" dropz contain - depending on the variety - between 5 and 40 mg steviol glycosides per dropz. To ensure safe use, we recommend the following rule of thumb: 1 dropz per 10 kg body weight per day, regardless of age.
Does the dropz contain caffeine?
Does the dropz contain caffeine?
The dropz varieties in the "Energy" line are completely sugar-free, sweetener-free and also contain caffeine (50 mg per drop).
Is the bottle leak-proof, does it insulate, is it easy to transport?
Is the bottle leak-proof, does it insulate, is it easy to transport?
The bottle is leak-proof, insulated (24h hot, 12h cold) and easy to transport in your luggage. It also has an integrated storage compartment for the dropz.
Shipping, delivery time, production, invoice
Shipping costs
Shipping costs
From a purchase of CHF 30.00 shipping is free, otherwise shipping costs CHF 4.90.
Delivery time
Delivery time
The delivery time is normally 1-3 working days.
The standard delivery time for Austria is 3-10 days.
Manufacture
Manufacture
The dropz are developed and produced in Switzerland.
The bottles are manufactured in China.
Is there a store for collection and purchase?
Is there a store for collection and purchase?
We are already available in some stores in Switzerland. Find your nearest retailer in our retailer search.
My invoice is missing, what should I do?
My invoice is missing, what should I do?
The invoice is sent automatically and immediately after the order, it may have ended up in the spam folder.
The entire invoicing process is handled by our partner "Powerpay". If you have any questions, you can contact us directly on 058 806 06 00.
Subscriptions
Subscriptions
You can save at least 15% when you subscribe to a product. The respective subscription discount is displayed on the product.
Subscriptions can be adjusted and canceled at any time.
You can adjust your dropz subscription at any time in your subscription account. It can be canceled at any time and there is no minimum term (exception: "dropz subscription - free bottle + 3 varieties per month", minimum term 6 months).
A subscription profile is created when the first subscription is created.